buana88 Platform Privacy Notice
This page describes what we collect when you use buana88 and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and deliver our gaming and sportsbook services. Our servers may sit outside your jurisdiction, and we transfer data across borders only under legal frameworks that safeguard your information.
When you create an account on buana88, register via our Android app, or log in through our iOS browser, you provide information directly—your name, date of birth, email, phone number, and identity-document photos. We also collect information automatically: your IP address, device type, browser version, and gameplay history. This data helps us detect fraud, comply with legal obligations, and improve our service.
We do not sell your personal data to advertisers or third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), regulatory bodies if required by law, and our support team. This notice explains each category, your rights, and how to contact us if you have privacy concerns.
What We Collect and Why
Account Registration Data
We collect your full legal name, date of birth, email address, and phone number when you register on buana88. These details are used to create your account, verify your identity, send you account notifications, and process your requests for password resets or account recovery. Your email and phone are also how we contact you if we detect suspicious activity or need to confirm a large withdrawal.
Identity Verification Documents
For deposits and withdrawals, we request a photo of your national ID or passport. We store these documents securely and use them only to verify that you are the account holder and to comply with legal Know-Your-Customer (KYC) requirements. We delete identity documents after a set retention period unless we are required by law to retain them. If your document is rejected, we notify you and ask for a resubmission; the rejected document is not stored permanently.
Your identity document is encrypted in transit and at rest
We use SSL/TLS encryption when you upload your ID or passport, and our servers encrypt the file before storing it. Only our compliance and support teams can access these documents, and access is logged and audited.
Payment Information
When you deposit via DANAe-wallet, mobile banking, local payment, online payment, or bank transfer, we collect information about your transaction: the amount, the payment method, the timestamp, and confirmation from your payment provider. We do not store your credit-card details, e-wallet passwords, or bank credentials. Payment processors handle that information directly, and we receive only a confirmation that the payment succeeded or failed.
Gameplay and Betting Data
We record every bet you place on buana88—the game name, the stake amount, the outcome, and the timestamp. This data is tied to your account and used to calculate your winnings, process withdrawals, detect fraud, and generate your account history. We also log which games you access and when, to understand service usage and improve our platform.
Device and Network Information
When you access buana88 on your Android phone or iOS device, we log your IP address, device model, operating system version, browser type, and internet speed. This information helps us detect suspicious logins, prevent account takeover, and optimise the app for your device. We also track whether you use our Android APK or iOS browser, so we can prioritise updates and fixes for the most-used platform.
Cookies and Session Tokens
We use cookies and session tokens to keep you logged in on buana88. When you log in, we create a token that expires after a set period of inactivity. This token is stored securely on your phone or in your browser's session storage, not in a persistent cookie. Cookies on our website are used for analytics (counting page views, tracking which games are popular) and remember your language preference. You can disable cookies in your browser settings, though this may limit some buana88 features.
Third-Party Data Processors
We share your information with payment processors to confirm deposits and process withdrawals. e-wallet, mobile banking, local payment, and your bank receive your account details from us so they can verify your identity and confirm payment. We also work with analytics providers to measure site usage, and we use a customer-support platform to store chat logs and ticket histories. These third parties are contractually bound to protect your data and use it only for the purpose we specify.
Your Rights and Our Commitments on buana88
Data Access and Portability
You have the right to request a copy of the data we hold about you. Contact our support team, and we will provide a download containing your personal information, account history, and transaction records. This export is provided in a portable format (typically CSV or PDF) so you can review or transfer your data elsewhere.
Deletion and Account Closure
If you wish to close your buana88 account, you can request deletion of your personal data. We will anonymise or delete your information within a set timeframe, except where we are required by law to retain records (for example, anti-money-laundering regulations may require us to keep transaction records for several years). Your game history may be retained in anonymised form to detect fraud patterns, but it will not be linked to your identity.
Data Security and Encryption
We encrypt all personal data in transit using SSL/TLS and at rest using AES-256 encryption. Access to your data is restricted to authorised staff (our compliance, support, and engineering teams) and is logged for audit purposes. We conduct regular security reviews and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify you and relevant authorities within the timeframe required by law.
Cross-Border Data Transfer
Our servers are located outside Indonesia. When you use buana88 from Jakarta, Surabaya, Bandung, or Medan, your data is transferred internationally. We ensure these transfers comply with data-protection law by using standard contractual clauses and other legal safeguards. You consent to this transfer when you create your buana88 account.
Contact Us About Privacy
If you have questions about our privacy practices, wish to exercise your data rights, or suspect a data breach, contact our support team through the in-app chat on buana88. Provide as much detail as possible, and we will investigate and respond within a few business days. For formal complaints, you may also contact your regional data-protection authority.
This privacy notice applies to buana88.app and our Android app. We update this notice periodically to reflect changes in our practice or law. We will notify you of material changes via email or a prominent notice on buana88. Your continued use of our platform after an update indicates your acceptance of the revised policy.